Privacy Policy

Data Collection

Hi5 Group AS ("we," "our," or "us") operates mobile applications and websites. This Privacy Policy explains how we collect, use, and safeguard information when you use our products and services.

We may collect the following types of information:

• Device Information: Device type, operating system version, unique device identifiers, and app usage statistics.
• Usage Data: Features accessed, interaction patterns, and session duration to improve our products.
• Account Information: When you create an account, we may collect your email address and profile information.

Data Usage

We use collected information for the following purposes:

• To provide and maintain our applications and services
• To improve, personalize, and optimize user experience
• To analyze usage patterns and app performance
• To communicate with you regarding updates, support, or promotional content (where permitted)
• To detect, prevent, and address technical issues or security threats

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our apps and services, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include:

• Encrypted data transmission (HTTPS/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies

Our websites may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

User Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request your data in a structured, commonly used format
• Objection: Object to certain processing activities
• Withdraw Consent: Where processing is based on consent, withdraw your consent at any time

To exercise any of these rights, please contact us at post@hi5group.no. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our products and services are not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will endeavor to respond to all legitimate inquiries within 30 days.